The provision of goods and services by VEUC SA is subject to availability. In cases of unavailability, VEUC SA will refund the client in full within 7 days. Due to the nature of our business all of our goods are on consignment and as such all sales are final and cannot be returned nor refunded for any reason other than unavailability.

Without prejudice to any applicable legal guarantee on the purchased products,
VEUC SA will accept the exchange of products strictly within 3 days from the date of purchase.

Merchandise must be unworn, undamaged, in its original undamaged packaging, with original tags
attached and be accompanied by a valid proof of purchase.

Any item that shows signs of wear or damage, is not in the original undamaged packaging or without the tags attached will not be accepted for exchange.

We thoroughly inspect all items before they are made available to purchase. In the unlikely event of shop soiling (made dirty or damaged through customer handling), the onus is on the customer to identify such upon purchase. Items that are soiled or damaged at a later stage will not be accepted for exchange/return.

No exchange will be accepted on any underwear (e.g. socks, etc), on sale or clearance items, cleaning products and pre-owned items.

In the event that there are no replacement products to exchange with, the purchase price of the exchanged item will be credited to the customer by means of store credit for future use; the same applies to any balance remaining after exchange.

All sales are final.